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If you do not agree with this Policy, please do not use our Site or services.
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This Privacy Policy explains how Vignette Gardens (“Vignette Gardens,” “we,” “us,” or “our”) collects, uses, and protects information when you use VignetteGardens.com, our venue, or any related digital tools and services (collectively, the “Site” or “Services”).

1) Information We Collect

a) Information You Provide

  • Event inquiries: name, phone, email, event type, date or window, guest count, budget, and notes.
  • Vendor directory submissions: business details, service category, descriptions, media, and payment info (processed by third-party processors).
  • Contact & newsletter forms: names, emails, phone numbers, and your messages or preferences.
  • AI phone receptionist intake: details you share during calls (see AI & Call Receptionist).

b) Information Collected Automatically

We and our partners use cookies/pixels to collect:

  • IP address, device identifiers, browser type, and OS;
  • Pages viewed, time on site, referring/exit pages, and actions taken;
  • Approximate location and ad/marketing attribution metadata.

See Cookies & Tracking for tools and choices.

2) How We Use Information

  • Respond to inquiries, provide venue services, and manage bookings or follow-ups.
  • Facilitate vendor listings, profiles, and related transactions.
  • Improve the Site, user experience, content quality, and service offerings.
  • Provide marketing communications (email/SMS) with your permission; you may opt out at any time.
  • Analyze traffic and performance; measure ad effectiveness and audience reach.
  • Detect, prevent, and address fraud, abuse, or security incidents.
  • Comply with legal obligations and enforce our Terms of Use.

3) AI & Call Receptionist Services

  • Calls to our AI-assisted receptionist may be recorded and transcribed for quality assurance, lead capture, and staff follow-up.
  • A brief disclosure is provided at the start of each call. You may request not to be recorded; where feasible, we will use an alternative intake method.
  • Captured data (e.g., name, phone, event details) is stored in secure business systems (e.g., Google Sheets, Airtable, or CRM) for internal use.
  • We may use third-party providers for speech processing, text-to-speech, analytics, and messaging consistent with this Policy.

Do not share highly sensitive information (e.g., government IDs, medical records, or full payment card numbers) via phone, forms, or chat. We do not require such data to process event inquiries.

4) Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, understand usage, improve performance, and support advertising and analytics.

Tools We Commonly Use

  • Google Analytics 4 for traffic insights and feature improvement.
  • Meta & TikTok Pixels for ad measurement and audience optimization.
  • Experience analytics (e.g., Hotjar) for usability improvements.

Your Choices

  • Manage or disable cookies in your browser settings (some features may not function if disabled).
  • Use platform controls (e.g., Google, Meta, TikTok) to manage interest-based advertising preferences.
  • If we deploy a consent banner, you can revisit preferences at any time via the “Cookie Settings” link in our footer.

6) How We Share Information

We do not sell your personal information. We may share information with:

  • Vendors you choose to contact or hire via our directory.
  • Service providers supporting hosting, analytics, communications, payments, and security.
  • Legal/regulatory authorities where required by law or to protect rights and safety.
  • Business transfers connected to a merger, acquisition, or asset sale, subject to this Policy.

7) Data Retention

  • Inquiries & call data: retained as long as needed for business purposes, then securely deleted or anonymized.
  • Vendor listings: retained while active or as legally required.
  • Analytics data: retained per provider policies (e.g., Google, Meta, TikTok, Hotjar).

8) Your Choices & Rights

Your rights may vary by location. Where applicable (e.g., CA, CO, CT, VA; EU/UK), you may:

  • Access/Update/Delete your personal information (subject to legal exceptions).
  • Opt out of marketing emails via unsubscribe links; opt out of SMS by replying STOP.
  • Appeal certain decisions or request limitation of processing (where provided by law).

To submit a request, use the “Privacy Request” button in the sidebar or email us (see Contact).

9) “Do Not Sell or Share” (California/CPRA)

We do not sell personal information for money. We may engage in activities that qualify as “sharing” under CPRA for cross-context behavioral advertising. California residents can opt out of such sharing via the “Do Not Sell or Share My Personal Information” link in our footer when available.

10) Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

11) Children’s Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can delete it.

12) International Users

We are based in the United States and process information in the U.S. If you access the Site from outside the U.S., you consent to the transfer and processing of your information in the U.S. in accordance with this Policy.

13) Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted on this page with an updated “Last Updated” date. Your continued use of the Site following changes means you accept the revised Policy.

14) Contact Us

For privacy questions or requests, contact us using the information in the sidebar or email privacy@vignettegardens.com.

This Policy is provided for general informational purposes and does not constitute legal advice.

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